Subscriptions
Subscription Management
Subscription Management is designed specifically to meet the needs of journal and loose-leaf publishers. It also caters for books, CD-ROM, on-line services and other products. It was designed to meet the needs of the global subscriptions market and is fully integrated with Bookmaster fulfillment and financial system.
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Subscriptions: List Maintenance
Subscription Management uses demographic data to aid in trend management and analysis, leading to increased subscriber retention and revenue protection. By using user-defined analysis codes it provides cross-selling functionality and allows customers to be defined and managed as preferential customers.
Because it is fully integrated with the other Bookmaster modules it provides a robust and comprehensive solution to all aspects of subscriptions, from processing through fulfillments, stock management, debt collection and financial and marketing analysis.
The marketing analysis facilities provide the ability to track buyer behaviour and identify potential cross-selling opportunities. Pricing and discounting are extremely flexible, with multiple discounts per customer per product, with quantity breaks and date dependence. Campaign tracking is provided via the Direct Mail module interface.
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Subscriptions: List Maintenance
Subscriptions also incorporates essential features required by journal, loose leaf and other subscriptions publishers. These include moratorium periods (time for which no charge or a reduced price is levied before full price is charged), grace days (number of days to supply a product after a renewal is issued and unpaid), payment by installment, flexible release options and start-end dates.
Other features include deferred revenue, the ability to handle both time and event based subscriptions, multiple charging methods (eg anniversary, yearly, a nominated date), payment types (pay as you go, pay in advance anniversary, pay in advance fixed) and methods (cash, check, credit card, direct debit, letter of credit, etc).
Bookmaster subscriptions was developed in conjunction with one of the world's largest subscription companies, and will continue to be enhanced and updated as customers' additional requirements are added to the standard system. It is integrated with Bookmaster distribution and books can be ordered on the same order processing screen as subscriptions within the same order.
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Subscriptions: Order Maintenance
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