e-Commerce Software
NetStore Customer Portal is IBS' solution to e-Commerce software, which is a web application enabling customers to connect their IBS Enterprise company – or any other database using JDBC standards – to the Internet. It was developed to meet the demands of companies that want to integrate their sales and logistics processes through e-Commerce, using secure and efficient e- Commerce solutions directly integrated with their business software. The current release of NetStore Customer Portal focuses on browsing product Catalogs, searching for Products, placing Orders, viewing Order History, and checking Account Information. It also provides self-service where the web client can customize his or her Credit Cards used for payments, Delivery addresses, build Favorites and other functions.
IBS' e-Commerce software is completely integrated with IBS Enterprise, which means that your customers get real-time access to information concerning product information, stock availability, order status, credit status and much more. At the same time, your customers help to lower your transaction costs by taking an active part in order placement and information processes. Naturally, NetStore Customer Portal has extensive security features to make sure no one can access information illicitly.
e-Commerce Supply Chain Integration
- Advanced messages (XML)
- Connect customers, suppliers, sales reps
- EDI functionality for all order handling, forecasting and pricing – supports EDIFACT and ANSI standards
- Provide "links" to alliance partners and vendors
- Publish any vendor performance-related Enterprise information on the Internet by using "User-defined Business Objects"
e-Commerce Customer Self Service
- Build a favorites list of frequently searched and purchased items
- Copy/paste order, create new order from a previous order
- Copy/paste order lines, create order lines from an external source
- Delete orders or order lines
- Direct access to inventory through an extensive search and order routine
- Electronic product catalogues with multimedia capabilities as well as extensive product search facilities
- Place order with suggested delivery dates, credit check and price calculations, using customer-unique price lists
- Product availability check online, including replacements as well as customer cross-reference part numbers, real-time
- Search and open interrupted orders
- Search for Orders in ASW
- Shopping cart, add products, modify order lines, close order
- Track your order workflow through delivery status
- View your account information, credit, balance, invoice status and payment information
- With ready-to-use Internet solutions, you're instantly open for e- Commerce, 24 hours a day
e-Commerce Server Features
IBS Enterprise customers can customize their Internet site according to their wishes by using the predefined layout for the different web pages and/or creating their own page layout. Taking advantage of its powerful security features, they can also choose what information they want to show, as well as control the access to this information.
NetStore Customer Portal contains a number of functions for internal administration, which enables customers to conduct:
- Internet Administration
Edit Internet connection properties for the site
Customize site for each client
- Order Management
Manage incoming orders
- Product Management
Categorize products and build product catalogues
Contact IBS for more information. »
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